Want true peace of mind for your vacation? We’re happy to offer Truvi’s Guest Protection Service as an optional add‑on to your stay.
Here’s how it works:
- After booking with us, you’ll receive an email from Truvi.
- In that email, you’ll have the option to add one or both protection services to your reservation.
- Simply click the link, select your desired coverage, and your stay will be protected.
For more details, Truvi Guest Solution.
Checkin Hero
Unexpected check-in issues can derail your trip. Checkin Hero is your safety net for those crucial first moments. If your rental is inaccessible or uninhabitable upon arrival, we’ll help cover alternative accommodation. Focus on fixing the problem, not stressing over costs. It’s peace of mind when you need it most!
We protect against:
Property Access Issues: Can't get in? We've got you covered.
Uninhabitable Conditions: Major problems making your stay impossible.
Failed Basic Amenities: No power, water, or working sewage at check-in.
Significant Damage: Think broken fixtures or pests on arrival.
$75 USD/night up to $1500 total
Confident Stay
Unexpected hiccups can disrupt even the best travel plans, but with Confident Stay, you can book with peace of mind. This optional add-on protects your booking, reimbursing you for your vacation rental stay if you encounter unforeseen problems with accessing your property or issues that make it uninhabitable.
We protect against:
Inaccessible property
Broken essential fixtures (e.g., heating, plumbing)
No electricity, hot/running water, or functional sewage
Unsafe conditions (e.g., electrical wiring, significant mold)
Missing advertised amenities (e.g., AC, refrigerator, cooking elements)
Confident Stay protects you up to $105 per night, with a maximum total of $1500